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Policies and Procedures

Review Our Policies

Please be sure to review our policies for all events before purchasing your event tickets. 

Name Badge: Presentation of your name badge will be required to obtain admittance to all  conference related activities (including, but not limited to, workshops, posters, lunches). Seating  at events is on a first come-first served basis. 

Continuing Professional Development: A certificate of attendance will be provided to attendees  that attend each workshop in its entirety. This means arriving no more than 15 minutes late,  leaving 15 minutes early, nor having excessive absences during the presentation. Traffic,  childcare issues, etc. do not excuse the ethical obligation to attend the entire session to receive  the certificate. 

Americans with Disabilities Act: WSPA and the conference facility want to ensure a fully  accessible event to all participants. If you require special considerations or accommodations  (physical, dietary, etc.) covered under the American with Disabilities Act, please advise the  convention chair via email at least one month before the conference. Although attempts will be  made to accommodate requests after the deadline, there is no guarantee.


Cancellations/Substitutions: Full refund less $50 processing fee two weeks prior to event; No  refunds thereafter. Substitutions welcome. All cancellation and substitutions must be made in  writing to the convention chair. NO cancellations will be accepted by phone.


Workshop Content: Workshops and presentation are provided as an open forum and exchange  of ideas and opinions on current issues in School Psychology. Opinions that are expressed by  presenters and participants do not necessarily imply endorsement by WSPA. Please remain  tolerant and respectful of opinions of others. Publishing companies may financially support  certain educational sessions with author and/or publisher materials likely emphasized. 

Children & Infants: Children and infants are welcome at the WSPA conference as long as they are  accompanied by an adult at all times and do not present as a disruption to conference activities.  WSPA does not encourage the presence of infants/children in workshop sessions. Attendees  with infants/children in workshops are asked to sit near an exit. 

Cell Phones: in consideration of others, WSPA requests your cooperation throughout the  conference to silence cell phones and to limit distractions during sessions.


Grievance Procedure: WSPA is fully committed to conducting all activities in strict conformance  with the National Association of School Psychologists Ethical Principles. WSPA will comply with all  legal and ethical responsibilities to be non-discriminatory in promotional activities, program  content and in the treatment of program participants. The monitoring and assessment of  compliance with these standards will be the responsibility of the Chair of Continuing Professional Development in consultation with the  members of the continuing education committee, the WSPA Professional Standards and  Practices (i.e., Ethics) Chairperson and the Convention Chairperson. While WSPA goes to great  lengths to assure fair treatment for all participants and attempts to anticipate problems, there  will be occasional issues which come to the attention of the convention staff which require  intervention and/or action on the part of the convention staff or an officer of WSPA. This  procedural description serves as a guideline for handling such grievances. When a participant, either orally or in written format, files a grievance and expects action on the  complaint, the following actions will be taken.

1. If the grievance concerns a speaker, the content presented by the speaker, or the style of  presentation, the individual filing the grievance will be asked to put his/her comments in written  format. The Chair of Continuing Professional Development will then pass on the comments to  the speaker, assuring the confidentiality of the grieved individual. 

2. If the grievance concerns a workshop offering, its content, level of presentation, or the  facilities in which the workshop was offered, the convention chair will mediate and will be the  final arbitrator. If the participant requests action, the convention chair will: attempt to move the  participant to another workshop or provide a credit for a subsequent year's workshop or provide  a partial or full refund of the workshop fee. 

3. Actions 2b and 2c will require a written note, documenting the grievance, for record keeping  purposes. The note need not be signed by the grieved individual. 

4. If the grievance concerns WSPA's Continuing Education program, in a specific regard, the  WSPA Chair of Professional Development will attempt to arbitrate. 

Please contact Ashley Long, WSPA Association Manager ( or 719.432.9700) to submit a complaint, or if you have additional questions.

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